## Overpayment Resolution Transition to APU – Effective August 11, 2025

Effective August 11, 2025, this portal will no longer be active. ClaimInformatics has partnered with the Asset Protection Unit (APU) for the resolution and recovery of overpayments. APU will now handle the issuance of overpayment notices, outreach, review, and processing of refunds for both existing and new overpayment requests.

Contact APU:

Phone: (866) 269-0589  
Fax: (806) 205-6338  
Email: [reply@apuinc.com](mailto:reply@apuinc.com?subject=ClaimInformatics%20Overpayment%20Portal)

Mail:  
APU LLC  
P.O. Box 32802  
Amarillo, TX 79120

Important: An updated refund request has been mailed to you. It includes a customer number for your facility and a unique reference number for each open overpayment request. Please have these numbers available when contacting APU.
